Hello all!
So, bad news. I'm about at the point of giving up on our current host. I thought switching clusters might improve our rampant lag problems, but in testing today we're having identical issues after switching. The new management of HazeNet seems singularly uninterested in helping, with a long email chain only resulting in a recommendation to switch over to their (much more expensive) Thrust::VPS servers. The issues appear to be because of overcrowding -- when the server lags out, usually it's only taking ~10% or less of the CPU, which points to problems sharing with the other VPS instances on the cluster.
What's even worse is that I don't have a good replacement host lined up. One of the main reasons I went with HazeNet in the first place was because they offered plans that were approximately a third as expensive as I could find anywhere else for equivalent server stats. This was all well and good when we first joined, as their servers were decently well managed. After they got bought out, we were moved to a different server cluster that was apparently much more crowded, and ended up being completely unsuitable for running a Minecraft server. What's more, the only thing their support techs will do about it is recommend I switch to a plan by the company HazeNet got bought out by, which is three times as expensive as this one for nominally the same hardware.
Long story short, I'm looking for suggestions as to where to go from here. It's apparent to me at this point that HazeNet is no longer a viable host. We're currently paying $55 for every 3-month period, and we have a little less than a month left on our current contract. Most Minecraft-ready servers I've seen cost ~$50 per month, so we wouldn't be able to switch to them without a significantly higher level of donations. Do people have any suggestions?
Clint
EDIT: Luckily, the forums are hosted on my DreamHost account, so we can keep those indefinitely, even if we lack a server capable of running Minecraft.
